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Home > Susan's Bio
About Susan Brooks Cookies From Home Owners Barry and Susan!
 
 
Susan's Bio:

Susan, also known as the Cookie Queen, is the visionary at Cookies From Home. Her sales and marketing skills have taken the concept of gift giving to a whole new level with the wide array and unique presentation of cookie gifts available exclusively at Cookies From Home. Susan's positive and "can do" attitude, along with her relentless pursuit for excellence both in product and service, has inspired the growth and national recognition of what is now a multi-million dollar gift and mail order company.

In addition to Susan's leadership skills as president of Cookies From Home, Susan is also a columnist and vibrant professional speaker. As a passionate "service enthusiast", she sees her mission and purpose to create a customer service consciousness in the marketplace with consumers and corporations alike with her "Serves You Right!" columns and seminars. Because she walks the talk at Cookies From Home and is such a powerful communicator, she has had the privilege to serve clients such as PCS Health Systems, Discover Financial Services, and the Richmond Police Department. With an M. ED., 7 years teaching high school, and now more than 20 years in business, Susan's communication skills and common sense approach to problem solving, inspires and motivates her staff, her cookie customers, and her customer service audiences. Her enthusiasm is so contagious!

Besides being a finalist in Inc's Entrepreneur of the Year, as well as being selected as Small Business of the Year, Susan and her company have been featured in Town & Country, Entrepreneurial Woman, Working Woman and Chocolatier magazines. She was also chosen as a regional finalist in "Working Woman Entrepreneurial Awards" for her customer service excellence.

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The Story of Cookies From Home

Cookies From Home was created over 26 years ago.  Our vision then, as it is still today, is to brighten this world with our homemade, from scratch, cookies.  And the recipes that we were taught during our first years of marriage have not changed now that we are in our third decade.  As the world has become more fast paced, the preparing of our cookies has not.  We still crack fresh farm-fresh eggs for each batch.  We still hand sift the flour and yes, really, use only the purest ingredients like real vanilla extract.  And that’s why each and every cookie is never frozen.  After all, that’s not the way our moms and grandmothers taught us.  Every cookie gift that we deliver is baked and sent the very same day.

When you send Cookies From Home, you will see why we have been awarded the Best of Phoenix for twelve years running and received national acknowledgement, as well.

We send you our best…guaranteed,

Barry and Susan

 

Cookie Gift baskets and Gift boxes

Cookies From Home always creates a wow.  Birthday gifts?  You can count on us.  Anniversary gifts?  Of course.  Get Well gifts?  Nothing cheers like homemade cookies.  Whether it’s Business Gifts or personal reasons with our Mother’s Day gifts or Valentine gifts, you can count on us to get your message delivered just the way you want it.  And there’s no better way to say I appreciate you than with our Thank You Gifts, or recognize those that deserve it than with our Congratulations gifts.  For that special occasion or as a surprise for no occasion at all, think Cookies From Home.  You’ll be glad you did.  We guarantee it!


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